Are games completed citations still automatized?

[keif149]

Next time EMAIL me with specific SB ladder related issues since you already know that I'm the moderator/ladder commander here.

With two little kids, one with special needs, a job, 10 days before Christmas, I apologize for not getting your medal to you to the moment it hit my inbox.

No apologies needed. I thought it was an automated process and perhaps something changed with the new web site.
All your reasons listed is exactly why I didn't want to contact you.
Thank you.