HPS Technical Issue

[Thunder]

Hi All,

I'm hoping someone might be able to help me figure out what is happening to me.

I recently got a new computer with vista operating system. I installed my old talonsoft games thinking some thing would not work but everything is great and I have been pbeming games. I installed my Matrix games and started pbeming and everything is great.

I installed my HPS games and sarted a pbem and everything went great until I tried to mail the bte file. This is really weird, my computer does not see the bte files in my HPS game folders as it does for other companies products. What is even more weird is that if I open one of my HPS games and then tell it I want old pbem games I see the files there.

Not sure what to do here. I know it is a really strange problem but unless I can figure it out I do not see how I can pbem if I can not send the bte file in an email. Thanks in advance for any assistance you can provide.

Thunder

[Outlaw Josey Wales]

Your first problem is Vista IMO. I think HPS has a link about Vista problems. Somebody please correct me if I am wrong.

[Glenn Saunders]

Not sure what to do here. I know it is a really strange problem but unless I can figure it out I do not see how I can pbem if I can not send the bte file in an email. Thanks in advance for any assistance you can provide.

The first thing to do would be to visit the HPS Website
http://www.hpssims.com/

At the top of the page is a LInk to "got VISTA™?"

This will bring you to:
http://www.hpssims.com/vistahelp.htm

And if something still isn't right you should contact HPS TEch Support and they have a link at:
http://www.hpssims.com/Mailer/mailto.html for this or you can email them directly too I think.

Glenn

[Thunder]

Thanks guys for the response, I really appreciate it. Rich from HPS sent me link to where vista is discussed on the HPS website and now everything is awesome again.

So if you move to vista make sure you stop off and read the vista instructions on the HPS website. Those guys are awesome at supporting the user....

Tony

[Dog Soldier]

Glenn's advice is located in the sticky thread "What every player on this MB / ladder should know!"

Be sure to check this thread out Tony!

Dog Soldier