Tech support help

[krmiller]

A couple suggestions.

1. Try downloading the file again and do not watch replay, see if it is still in Remote Control.  Sometimes the replay feature causes problems.  Have not see this particular one but have had other problems that cleared by skipping the replay.

2.  Have your opponent resend, sometimes file gets corrupted, especially bte files.  One of the reasons I still prefer sending zipped files, they aren't so easily corrupted.

If neither of these work contact Rich H as suggested.
You may have to back up a turn and have your opponent redo his turn.