Arty causes freeze in "Into Africa"

[berto]

If it crashes, and it's only crashing for you, I'd uninstall the whole thing and reinstall again. Basically the computer tech version of hitting the box with the side of your hand a few times...um...you could try that too. 

We had one guy where his game would crash on loading the game BMPs.  The error logs indicated corrupted BMPs.  Despite several reinstalls, his game kept crashing.  Finally, out of desperation, I ZIPped up and privately made available for his download my entire game graphics folder.  When he copied in place just those files, his problems were solved, no more crashes!  WTF?!