HELP: Cannot bring up map from email turn in RS

[Boisforas]

Gentlemen, the map in my RS email game will not come up after clicking the "See battle" or "Not see battle" box going into a PBEM turn. First I get a "Error reading scenario file", then that goes out & another box saying, "rs.exe has stopped working." I get a black screen with my opponents combat boxes but nothing else. How do I fix this so I can play RS via email? I might add that when I go to RS, the first thing I see is a message saying:" Color scheme has been changed to W7 basic." Would that effect the map? Then it says"A running program isnt compatible with certain visual elements of W7." Then another box says "Running program is rs.exe." Regular games of RS work ok, just the email moves. Eric