IE8?  Internet Explorer I get but I didn't realize they gave you your own number, or that there were 8 people that actually use IE.
Oh well;
http://support.mozilla.com/en-US/kb/
Try Firefox and see what a real browser is like.
As far as newbees, Why not ask for a volunteer to keep one eye on the sign-up page then contact each newbee with an offer to help, at least with the boot camp game.  
I would volunteer but my SP time is about to end.  I expect to be without internet service from June until the Civil War is over.  I am working on a series of short training type scenarios.  Right now I'm calling them "Scouting 101", "Intro to arty", and "kill box basics".  The scouting and arty are pretty easy, 5 to 6 turn mini-games.  Kill box will have to be longer.  I would like to keep that under 10 turns, but haven't figured out how yet.  I see them as extensions of what is in the hints section of the manual.  
I'll send them off before I drop under the thermocline.